FAQ

LUMN8 FAQ

How do you charge the shoes?

 Every pair of shoes come with a USB dual ended charger. The USB port is located on the back of the shoe inside of the back shoe tab. 

How do you turn the shoes on/off?

The on/off button is located on the back of the USB port. Press the button to turn on and hold the button down until shoes turn off. 

How long does it take to charge the shoes?

Once you plug in your shoes with the USB charger, your shoes will begin to blink. Once they stop blinking the shoes are fully charged. This process may take several hours, depending on how much charge was left in the shoes. 

How long do the shoes stay charged?

Fully charged shoes have around 6 hours charge to them. 

How do you change colors on the shoes?

The button on the port will change through the 7 different colors, and 4 blinking and fade patterns follow the 7 solid colors. 

Can the shoes get wet?

The shoes can get wet, you want to make sure that the USB port in the back is covered in the heel tab. The USB port should not get excessively wet or submerged in water.  

Can you clean the shoes?

You can clean the microfiber fabric, we use the basic Kiwi shoe cleaner sport. 

What happens if I don’t have a charge in my shoes? 

Lithium batteries go dormant if zero charge for a long period of time. Do not leave shoes completely dead for longer than 21 days.

What if I don’t wear my shoes for an extended amount of time?

If LUMN8's are charged they can go up to 12 months without use & still light up immediately.

Are Lumn8’s performance shoes?

LUMN8's are not high performance shoes (Puma, New Balance etc.) they're comfortable & fun micro fiber LED Fan-Gear shoes. For the ultimate fan, wear them to tailgate, cheer on your team, and light them up to show your spirit! 

Do Lumn8’s come in half sizes?

No, Lumn8’s are unisex full size shoes. See size chart for picking the best size. If you are unsure email us at info@lumn8brand.com 

Do the shoes run true to size?

The microfiber on the low top style tends to run small. Please consider sizing up, especially if you are a half size. The high top style runs true to size, refer to the LUMN8 size chart.